Privacy Policy

1. Introduction

Fai International (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns about how your data is collected or used, or if you have any complaints, please reach out to us at: [email protected]

2. Information We Collect

a. Personal Information:

• Name
• Email address
• Phone number
• Shipping/Billing address
• Payment information (processed securely through third-party gateways)
• Any other information you voluntarily provide (e.g., contact forms, customer support)

b. Non-Personal Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referral sources

3. How We Use Your Information

• Fulfilling orders and payments
• Delivering products
• Managing your account
• Providing customer support
• Sending promotional content (with your consent)
• Improving your shopping experience

We may also request optional data (like birthdates, anniversaries, or product preferences) to enhance personalization. Providing such info is voluntary.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping partners, marketing tools)
• Legal authorities, when required by law or to protect our rights

All third parties are contractually obligated to handle your data securely and only for specified purposes.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and deliver relevant content. You can manage your cookie preferences via your browser settings.

7. Disclosure Of Information To Third Parties

We do not sell or rent your personal or financial information to third parties. However, we may disclose data:

• To comply with legal obligations under Indian law
• To reduce credit risk and prevent fraud
• To protect the rights, property, or safety of Fai International or others

In such cases, all reasonable steps are taken to ensure your data remains protected.

8. Third Party Links

Our Website or Applications may include links to third-party websites. These external sites operate independently, and we are not responsible for their content or privacy policies. Please review their policies before using their services.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

11. Governing Laws

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

FAI International
Haji Wajid Ali Complex, Kannauj
Email: [email protected]
Phone: +91 70737 37673
Website: faiinternational.in

Last updated: Aug 27, 2025